Your Android Phone As Gateway
Use any android phone as a gateway with picky assist and connect Zendesk as a Channel
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
WhatsApp, SMS & Call As Zendesk Channel
Convert all or specific incoming WhatsApp , SMS & Call as tickets in Zendesk Support.
- Use your existing phone number for support/sales
- A single number for all customers using WhatsApp, SMS & Call.
- Let’s customers having no internet and smartphones reach you through SMS & Missed Call.
- Deploy Answerbot for frequently asked questions without any agent. Questions which not able to answer by the bot will convert as ticket.
- No approval required from WhatsApp to get started
- Use WhatsApp Web parallelly
- Replace costly toll-free numbers with Missed Call and offer call back to your customers.
- Easy to install and configure, available as Zendesk App